What we've done

Motion

This site has animated elements — a soft light effect behind the content, headings that reveal as you scroll, numbers that count up. All of it is decorative.

If your device is set to reduce motion, every one of those is switched off automatically. The background renders as a single still frame, all text is visible immediately with no reveal, numbers show their final value, and the scroll progress bar is removed entirely. Nothing moves and nothing is lost.

You can turn this on at the system level: System Settings → Accessibility → Display → Reduce Motion on macOS and iOS, or Settings → Accessibility → Visual Effects on Windows and Android. It applies to every site that respects it, not just this one.

Contrast and text

Text and background combinations meet or exceed the WCAG 2.2 AA contrast ratio of 4.5:1 for body text and 3:1 for large text. The animated background is deliberately dialed down section-by-section so that it never sits behind text at an intensity that would compromise legibility — article pages run it at roughly a fifth of the intensity used on the home page.

Text sizes are set in relative units, so if you have increased your browser's default font size the whole layout scales with it rather than clipping. The site is usable at 200% zoom without horizontal scrolling.

Keyboard and screen readers

Every interactive element is reachable and operable by keyboard.
Focus indicators are visible and high-contrast — we never remove focus outlines.
A "skip to main content" link is the first thing a keyboard user reaches on every page.
Headings follow a proper hierarchy so screen-reader users can navigate by structure.
Form fields have real labels, and errors are announced rather than shown only in color.
Decorative graphics are hidden from assistive technology; meaningful ones carry text alternatives.
In the multi-step tools, focus moves to each new question so keyboard and screen-reader users are never left behind on the previous step.

Without JavaScript

Every page of content on this site is fully readable with JavaScript disabled. Animation simply does not run, and all content renders in its final visible state. The interactive calculators do need JavaScript — where that is the case, the page says so and offers a phone number instead.

Where we fall short

Being honest about the gaps is more useful than claiming there are none:

Some tool results are dense blocks of text. They are readable, but a screen-reader user will hear a lot at once.
The comparison table on the Medicare Plans page scrolls sideways on narrow screens. It is keyboard-scrollable and properly marked up with row and column headers, but a wide table is never ideal on a phone.
We have tested with keyboard navigation, VoiceOver and browser zoom. We have not done a formal third-party audit.

Tell us if something doesn't work

If any part of this site is difficult or impossible for you to use, please tell us. It is a bug and we want to fix it.

Call (602) 844-6002
Email [email protected]

And to be completely clear: you never have to use this website to work with us. Everything here can be done by phone. If the easiest thing is to call and have somebody talk you through it, that is a perfectly good way to do this — arguably the better one.

Standard we aim for

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. We treat that as a floor rather than a finish line.